Frequently Asked Questions
Everything you need to know about our premium fashion collections, shipping, and returns.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the most accurate fit.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please ensure the garments are free from makeup marks, perfumes, or signs of wear to qualify for a full refund.
How long does shipping take and can I track my order?
Standard shipping typically takes 3-7 business days. Once your order is dispatched, you will receive a confirmation email containing a tracking number to monitor your delivery in real-time.
What materials are used in Koren Publishers garments?
We prioritize high-quality, sustainable fabrics including organic cotton, premium wool blends, and recycled polyester. Detailed material compositions are listed under the 'Fabric & Care' section of every product.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.